I’m a fan of Red Box. You go, you touch a screen and voila! A movie slides right on out, ready for your viewing pleasure. The process is simple and quick, taking about 30 seconds to a minute, depending on how long it takes you to decide on a choice of film.
Returning it? Just as easy. Tap, tap, tap. Insert. Done.
So the other day when I went to the market to return movies at the Red Box they have stationed outside, I left my car running on the side of me in a no parking zone, hazard lights flashing. Like I said, the process only takes a few seconds.
Except when it doesn’t.
No matter what I did, how I flipped the DVD or what prayers I uttered, there was no denying it: Red Box was rejecting me.
It was taking so long that I decided park my car as to not cause more of a commotion. I parked then ran back in the pouring rain to the Box. Still, it wasn’t feeling me. I was about to give up when I remembered there was another Red Box inside.
I went in and this time everything was going as planned. That’s when I heard this voice from behind me.
“Is it taking your movies? The one outside isn’t working.”
I turned and there stood an older man with his young daughter. They too were wet.
“Yes, this one is working!” I really did feel excited.
“I think they work on a signal. Sometimes in bad weather, the signal doesn’t work. It gets crossed and fails. The signal gets lost. You just have to try again.”
I don’t know how Red Box technology works. I don’t question it; I just enjoy it.
I nodded and thanked him, graciously moving out of the way to give the man his turn at the working, non-signal-crossing-box.
I don’t know why, but his words stayed with me. For some reason it felt like a deeper message. Mixed signals, crossed signals, misread signals. I couldn’t help but think about how many times this happens between people: family, significant others, friends, colleagues. Usually it’s a little harder to detect between people, though.
It made me think. Maybe the next time a message isn’t getting received, instead of giving up or getting frustrated, I’ll try a new approach.
Thanks for the bit of Red Box wisdom.
With Gratitude,
A